Essay Lab is a very inviting name, implicating that this custom writing company is not only legit, but an expert in crafting high quality papers. This is only one of the key features the company lists on the homepage of the official website, next to originality, quick delivery, money-back guarantee and 24/7 customer support. Let’s have a look at the service this company provides.
Time: EssayLab possible deadlines, papers delivery and delays
EssayLab.org offers only five deadline options: 3-23 hours, 1 day, 3 days, 7-8 days and 15+ days. These is a strange choice of deadlines, but our main concern here is that only few deadline options result in very few pricing options. As you know, pricing increases as the deadline approaches, but there is little room for gradual increase here, which means that prices drop and rise rapidly.
The company is known to deliver papers on time, as indicated on the homepage of the website. We found only two complaints from unsatisfied customers on the Web, saying that the company missed their deadline. In both cases, customers reported that they were fully refunded for their papers.
Price: EssayLab prices range, discounts, payment options and free features
As we said, pricing here varies a lot due to the few deadline options. Aside from the deadline, prices at EssayLab depend on the academic level, for which there are more choices. With a starting price for writing services of $16.50, it is safe to say that this is an affordable company. However, this price applies to a deadline of over 15 days, for which the majority of papers are not even assigned. If you look at the second option i.e. 7-8 days, the price is much higher. For this deadline, the minimum is $20.45 for high school level papers.
Even though the company mentions a discount program for new and returning customers, there is no other information to be found on the website. We found no discount code for newcomers, either, which is why we decided to contact the customer service for some information.
After contacting Melissa, the customer service agent, we got a response ‘please, let me check for you’. This made us believe that their service representatives are not informed of the basic information about their company. After a while, we got a promo code ‘ MELT0217’, without any information on how big a discount actually is. The agent did not answer our follow-up questions.
You can pay for your paper with all major credit cards.
Quality: EssayLab papers quality and writers academic level
Once we got the promo code, we decided to use it and check the discount the company offered us. We were disappointed to find out that the code gave us 10% off our first paper, which is a relatively low discount for newcomers.
The paper we ordered was of average quality since we found a bit of plagiarism in our essay. Otherwise, it was obviously worked on carefully since the formatting and referencing were properly done. However, we were concerned about the plagiarism in the paper, since the company promised originality of papers as one of their key features.
Verdict for EssayLab writing service
For a company that calls itself ‘Essay Lab’, we expected a higher quality of service. Firstly, their customer support was not at all effective, even though they were friendly. The pricing is average and there is no information regarding any discounts to be found on the website and even though they have a good on-time delivery policy, there is some plagiarism in the content they provide.